Receive a Payment from a Customer

Create a customer receipt whenever you receive a cash, check, credit card, or electronic funds transfer (EFT) payment from a customer. You can apply a payment to an invoice or record it as an on-account amount.

To create an entry for a payment from a vendor, employee, or other entity, use the Enter Miscellaneous Receipts screen function.
  1. On the Enter Customer Receipts screen, enter the details of the customer payment and assign it to a posting group.
  2. Generate a lien release record for the payment.
  3. Review the customer payments in the posting group on the Cash Receipts Posting Journal screen.
  4. Modify the details of the customer payment and assign it to a different posting group, if needed.
  5. Post the customer payments in the posting group.
Once you post a customer payment, you can no longer modify it. If you need to make any changes after posting, Void a Customer Payment and then repeat the process described above.
After you receive a payment from a customer, you may want to: