Removing a Hold from an Invoice or Vendor
The following procedures should be used to remove a hold on vendor accounts, individual invoices, and a group of invoices.
To remove a hold on a vendor account
This procedure explains how to place a hold on a vendor's account. All invoices and credit memos going forward will no longer have a hold status.
On the Site Map, click
Vendor.Enter a Vendor and click the Defaults link in the Info Bar and click the Edit button.
In the Invoice defaults section, select the Payment hold checkbox. Clearing this checkbox will automatically remove a hold on any NEW invoices created for this vendor.
Click Save.
To remove a hold on one invoice
This procedure explains how to remove one invoice on hold after it has been entered and updated into Spectrum.
On the Site Map, click
Change Due Dates.Enter the Vendor, the type (Invoice or Credit memo).
Enter the Invoice number (or search for all open invoices for this vendor.)
Deselect the On hold checkbox.
Click Save.
Removing a hold from a group of invoices
This procedure explains how to remove a hold from group of. This is handy if you would like to release payment on all of one vendor's invoices.
On the Site Map, click
Payment Processing.Click the Payment Selection button.
Next, deselect the Hold checkbox. The hold will be released on all deselected invoices and credit memos.
Click Save.