A/P Batch Won't Print or Update

  1. If the A/P batches have amounts in them when viewed in Unposted Invoice Totals, but do not print or update, try the following resolutions.
    • On the A/P Transaction Register screen, try printing the register with the Batch code field set to "ALL". This ensures you're selecting the correct batch code.
    • Make sure you haven't included any SuperSelect characters such as a forward slash, commas, and so forth, since Spectrum will not print a transaction register that includes these characters.
  2. If you have used SuperSelect characters as part of your Batch Code, please contact Viewpoint Customer Support for help correcting this issue. To contact Support, visit the Viewpoint Customer Portal.