Recording a Returned A/R Check

Use this procedure to make adjustments for returned checks.

  1. On the Site Map, click Accounts Receivable > Data Entry Cash Receipts / Adjustment to open the Cash Receipts / Adjustments Entry screen.
  2. Enter the Customer code for the check you want to correct.
  3. Enter the appropriate Transaction code.
    Note: You can set up a user-defined transaction code (for example, RC = returned check).
  4. Complete the remaining fields in the screen. When you get to the Amount field, enter a negative amount equal to the amount of the returned check and press Enterto display the distribution portion of the screen.
    Important: Make sure you entered a negative amount to equal the amount of the returned check.
  5. Click the Entry by Invoice button and enter the paid invoice with negative current and retention values.
  6. Click Save.
  7. Click the Listing button and then Preview the Cash Receipts Edit List report to make sure it is correct before updating. If any invoices were paid in full by the original check, they will now be reopened.