Reverse Customer Invoice - Cost Center Information

If the cost center feature is enabled in the Enterprise Installation screen, when reversing an invoice Spectrum will validate that the cost center assigned to the customer is an authorized cost center for the operator. Spectrum compares the customer's list of shared cost centers with cost centers in the operator's assigned scheme; if there are no common cost centers, then reversing invoices for that customer is not allowed. Spectrum will also compare the cost center assigned to the invoice with cost centers in the operator's assigned scheme; if the cost center assigned to the invoice is not present, then reversing that invoice will not be allowed.

Reversed invoices are assigned to the same cost centers as on the original items. The cost centers assigned to the invoice displays in the heading portion of the screen. Cost centers assigned to the invoice distribution are also shown for each line.