Spectrum's New Help Site
Your Help experience is changing, particularly if you're using Spectrum versions 2021 or older.
What's changing?
This section applies only to on-premises Spectrum users whose current version is 2021 R3 or prior.
Shortly after the 2022 R2 release, the legacy Help site is being decommissioned. Direct links from pre-2022 versions of the Spectrum application to the legacy online Help are being redirected to the new Viewpoint Help site.
This means Spectrum users on versions prior to 2022 are no longer able to go directly from a Spectrum screen to its relevant page in the online Help. Instead, all direct links arrive here, to this page.
- when you select Help from within Spectrum, instead of going to the Help page which is relevant to your screen, you are redirected to this page.
- Upon arriving to this page, you can navigate to the relevant page.
The Spectrum application is designed with your convenience in mind. To retain contextual Help functionality - please upgrade to a version of 2022 as soon as is feasible for your organization. Once your organization has upgraded, your contextual Help functionality will resume once again.
To learn about its many features, see About Viewpoint Help.
Why is the legacy Help system being discontinued?
This section applies to all Spectrum users.
Just like Spectrum versions released prior to 2022 are no longer being updated, neither is the legacy Help site which those older versions are integrated with.
Timed with the 2022 R2 release, the legacy Help site is no longer accessible beyond mid-September 2022. Spectrum online Help content can be accessed here only, at help.viewpoint.com.
About Module Organization in Spectrum Help
In Spectrum Help, each Spectrum module is categorized into one of these groupings. Select a link for more details.
*A link to a separate Help page.
| Spectrum module groupings | ||
|---|---|---|
| Accounting | Materials | Year End* |
| Project Management | Human Resources | Business Intelligence* |
| Service | Tools | API Web Services* |
| Equipment | System Administration* | |
- Accounting
- Project Management
- Service
- Equipment
- Materials
- Human Resources
- Tools
