Employees That You Manage Are Not Showing
Resolve issues viewing portal information for employees that you manage.
Security setup determines the employee information that you are able to view in the portal. If you are able to log in but cannot view information for employees that you manage, it is most likely because your VA User Profile is not connected to the payroll company and employee number used to log in to the portal.
- In Vista, open the VA User Profile form ( ).
- Review and update the PR Co and Employee fields:
- PR Co: The payroll company that the user belongs to. Press F4 for a list of valid companies.
- Employee: The employee number to associate with the user. Press F4 for a list of employees.