About User Counts

When you give a user access to a module, you enable a license for that module, which adds to your user count.

Depending on your contract, adding to your user count may affect your bill. Be sure to review your contract before assigning users access to a module. User counts are shown on the Portal Settings page and the User Access page:

  • To check the current number of active users for a module bundle, see the Portal Settings page (Admin > Portal Settings > Portal Info).

  • To review your current count of licensed users compared to contracted users and to assign or remove access to modules, see the User Access page (Admin > User Access).