What's New in 2022 R7

What's New lists the enhancements and changes made in the 22.7 release. This release is available as of 7/14/2022. Android users can download the Field Management mobile app the same day as its release. For iOS users, the Field Management mobile app can take 24 to 48 hours following the release date to become available in the App Store.

Customers hosted in a Viewpoint cloud solution receive the latest update automatically. For customers who update modules manually, see Update the Portal for help.

Important: Complex passwords now required
  • Complex passwords are now required for all users who log in to the portal with their employee number.
    • A complex password must be at least eight characters long and must contain at least three of the following: lowercase letters, uppercase letters, numbers, and special characters (such as #, $, or %).

    • Existing users will not have to update their passwords immediately. Instead, they will be required to enter a complex password the first time they request a password change following the update to version 22.3.

      Note: As part of this change, the portal setting Enforce complex password requirement has been removed from Admin > Portal Settings > Security / Login > Log In Page.

Release Highlights

This release includes the following new enhancements and changes. For more details, see the individual release highlights sections that follow.

  • Field Service

    • New! Technicians can now close a trip directly from a scope: On the Scope Details page, select the new Complete Trip button. Note that this button displays only if the work order has not yet been completed.

    • New! You can now bulk add Material (Inventory) or Standard Items (Misc) to a scope: Select either the Material or Standard Item drop-down field, select your item, and then select the drop-down field again to add another item. (Bulk adding Equipment is not currently supported.)

      Note: When editing an existing Material or Standard Item, you can select only one Material or Standard Item at a time.
    • New! Multiple attachments can now be added at once to a Field Service scope or purchase order: To add attachments to a scope, select the Add Attachments section at the bottom of the Scope Details page. To add attachments to a purchase order (if you allow users to create POs in Field Service), select the Add Attachments section on the Create PO page.

  • Field Management Mobile App
    • Updated look and feel for the mobile app: As part of our continued shift to Trimble Viewpoint branding, you will notice an enhanced look and feel for the splash screen, login page, and navigation menu in the Field Management mobile application.

General Changes

  • Single Sign-On Update: For hosted customers, the portal setting Enable SSO through TC1 login was previously enabled by default and was required for single sign-on. As of the R7 release, single sign-on logic is enabled by default for hosted customers and cannot be disabled. In addition, the Enable SSO through TC1 setting now controls only whether the Log In With Viewpoint ID button displays on the Login page.

  • Enhanced styling for Web: Styling updates have been made to the Support Requests page to enhance the look and feel of the web portal. These changes have no impact on portal workflows or functionality.

    • Styling updates have been made to the Equipment Dashboard. The Equipment and Job drop-downs now support multi-selection.

  • Improved the mobile view of the web portal to ensure that the navigation menu displays in full on a device.

  • The web portal now includes better handling when an extra trailing forward slash (/) is inadvertently included in a portal setting that requires a URL.

Financial Controls Highlights

The following customer suggestions were added in this release. For a list of defect corrections, see the Issues Fixed page.

  • Billing Compiler

    • The Bill drop-down on the Billing Compiler Next Gen page has been expanded.

Field Management Highlights

The following customer suggestions were added in this release. For a list of defect corrections, see the Issues Fixed page.

  • Field Management Mobile App

    • Updated look and feel for the splash screen, login page, and navigation menu: As part of our continued shift to Trimble Viewpoint branding, you will notice an enhanced look and feel for the splash screen, login page, and navigation menu in the mobile app.

    • Tablet grid entry for SM work orders is now available: If you allow users to enter time on SM work orders, those users can now allocate service time using tablet grid view. Add scopes or employees to the grid. Then tap grid cells to add time. See Enter Service Time in Tablet View for more details.

      In addition, when entering time for SM work orders in either mobile view or tablet grid view, the Employees page now shows only SM technicians.

    • The portal setting Earn Codes to Exclude from Time Worked Subtotal Validation now applies to the Field Management mobile app in addition to timecards. Use this setting to enter the earn codes to ignore during time clock validation (for example, vacation or holiday). Setting location: Admin > Portal Settings > Timecard > Time Clock.

    • The following legal disclaimer has been added to the Offline Kiosk login page when photos are enabled on the Field Management Offline Timeclock Kiosk: Your photograph is required and may be viewed by your employer to manually verify your identity and complete check-in. This time clock kiosk does not employ facial recognition or other biometric technologies.

    • Improved error reporting in cases when the mobile app fails to initialize.

Vista Field Service Highlights

The following customer suggestions were added in this release. For a list of defect corrections, see the Issues Fixed page.

  • Close a Trip

    • Technicians can now close a trip directly from a scope: On the Scope Details page, select the new Complete Trip button. Note that this button displays only if the work order has not yet been completed.

    • Improved the UI experience for users adding attachments and signatures on a mobile device.

  • Work Order Dashboard / Work Orders

    • You can now bulk add Material (Inventory) or Standard Items (Misc) to a scope: Select either the Material or Standard Item drop-down field, select your item, and then select the drop-down field again to add another item. (Bulk adding Equipment is not currently supported.)

      Note: When editing an existing Material or Standard Item, you can select only one Material or Standard Item at a time.
    • Multiple attachments can now be added at once to a scope or a purchase order. To add attachments to a scope, select the Add Attachments section at the bottom of the Scope Details page. To add attachments to a purchase order (if you allow users to create POs in Field Service), select the Add Attachments section on the Create PO page.

    • For purchase orders created in Field Service, the Pay Category and Pay Type now prefill the SM Purchase Order Entry Form based on the same logic used in Vista. To take advantage of this feature, be sure that you have enabled the following fields in Vista:

      • Pay Category: This field is enabled in Vista only if you have selected the Using Payable Category check box in AP Company Parameters and the Specify Pay Type during PO Entry check box in PO Company Parameters. For details on how the Pay Category defaults in Vista, see the Pay Category page.

      • Pay Type field: This field is enabled in Vista only if you have selected the Specify Pay Type during PO Entry check box in PO Company Parameters. For details on how the Pay Type defaults in Vista, see the Pay Type page.

    • A new option called Show Pay Type has been added to the portal setting Labor Work Completed Settings. If you select this check box, the Pay Type and Pay Type Description will display in the Labor section on the Scope Details page. Setting location: Admin > Portal Settings > Field Service > Work Complete.

    • New portal setting Save inline timecard start and stop times on Work Completed Labor Lines. When this setting is enabled, employee start and stop times are pushed to the corresponding start/stop times in PR Timecard Entry and PR Employee Daily Time. If this setting is not enabled, clock times are saved to PR Employee Daily Time only. Setting location: Admin > Portal Settings > Field Service > Work Complete.

    • The optional parameters @SMWorkOrderScopeID and/or @SMTripID can be used by the following lookups to further refine lookup results per record: Equipment Lookup Filter, Material Lookup Filter, and Standard Item Lookup Filter.

  • Service Manager Dashboard

    • The Export License Report now includes a Service Manager Dashboard column to indicate which users have been granted a license for the Service Manager Dashboard.

      Note: Users who have been assigned access to either the Service Manager Dashboard or Field Service on the User Access page consume a Field Service license. Users who have been assigned access to both the Service Manager Dashboard and Field Service consume only one Field Service license. For more details, see How Active Field Service Users are Counted.