Brava Viewer Failure to Download the Integration Dll
A user may have issues opening the View and Markup tool if the ActiveX version of the Brava Viewer was triggered and there was an error during its installation.
- Download and execute its installer package.
- Download a Projects -specific integration file.
To resolve this error, you can add the file manually.
- Download the "Brava! Enterprise 7.2 Client.msi" file.
- Move the file to the Brava Viewer install directory. This is most likely located at C:\Users\[your username]\IGC\x8_0\[32-digit guid].
Open a new browser window, login into , and attempt to open the View
and Markup tool again.
If you run into further problems or need help with this process, please contact Support.