Clear Cache in Internet Explorer

If you use Internet Explorer to access VFP and are experiencing performance issues, clearing your cache, cookies, and temporary internet files may resolve the issues.

  1. Open the VFP login page.
  2. Press Ctrl+Shift+Delete to open the Delete Browsing History window for Internet Explorer.
  3. Ensure that only the following check boxes are selected.
    • Temporary Internet Files and Website Files
    • Cookies and Website Data
  4. Click Delete.
  5. Close the pop-up window.
  6. Press Ctrl+ F5.
  7. Close the browser entirely, re-open, and log in again.