Redirect a Task to Another User

If a task was assigned the incorrect person or if a new person is taking over a task, you can redirect the task to the new assignee.

  1. From the Items page of the task container, right-click on the mouse icon next to the task and select Redirect.
    The Forward Task Item window displays.
  2. Select the user that the task should be assigned to from Assigned To.
  3. Enter the reason for changing the assignee in Body Text.
  4. If the previous assignee should remain a Recipient, select Remain Recipient.
  5. Optional: You can add or remove Recipients at this time.
  6. Click OK.