Issues Fixed in HR Management for Vista 2022 R10

The following issues were fixed in the HR Management for Vista R10 release.

To view customer suggestions and enhancements for this release, see the ​What's New​ page.


Issues Fixed Issue #
Resolved issue for users who received the following error message when attempting to approve or deny time off, review changes in Personal Info, or view the Benefits Dashboard: Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property. 108927
Note: Resolved in an update after release 22.8+.
When running a search in the Mail Log, if the user entered a date range that included over 1,000 emails in the results, the Date Added column did not sort results by the most recent date.
Note: Mail Log search results include a maximum of 1,000 of the most recent emails and messages based on the specified date range.
When logging in through single sign-on, users with expired passwords were receiving the password expiration notification. 109147
Users who completed the steps to reset their password via Need login help? > Request Password Reset, entered their new information, and selected Submit on the login page received no indication that their changes went through. Selecting Submit again locked them out. 109235
Resolved login timeout issues for some users at the end of a pay period after an update to version 22.8. 109350


Issues Fixed Issue #
The Benefits Dashboard would not load for Benefits Admins. The Error Log showed the following message: Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property. 108900
Note: Resolved in an update after release 22.8+.

Document Library

Issues Fixed Issue #
Video thumbnails were visible in company announcements, but videos would not play. 108672


Issues Fixed Issue #
Terminated employees could not view processed or submitted timecards from the Earnings page. 109176
When using pVault, if a user downloaded multiple paystubs at a time, the extracted PDF files would not open. 109052


Issues Fixed Issue #
If an expense failed to move to a Vista AP Transaction Entry batch due to a GL error, that expense amount was still included in the Invoice Total in AP Transaction Entry. 108915
Purchase order expense values did not update when selecting different items on the purchase order. 108876
Applying Search on the Expense Posting Dashboard for a company with expense items resulted in an infinite spinner. 109252
Expense Approval notes were duplicated for reviewers on the same approval sequence, resulting in the following error message on the Expense Posting Dashboard when moving the item to Vista: String or binary data would be truncated in table Viewpoint.dbo.bPRTB, column Memo. Truncated value: Created from Keystyle Expense Portal [Date; Approver Name]. This statement has been terminated. 109126

Onboarding / Applicant Tracking

Issues Fixed Issue #
For Applicant Tracking users, all job categories were showing on the external careers page even if the URL website address for the careers page was filtered by job category. 108913
Date fields in the header of an Onboarding or Applicant Tracking task converted any year beginning with 19 to 20. For example, the year 1980 was converted to 2080. 108954
In Onboarding, resolved issue for customers who received the following error message when attempting to initialize a rehired employee: Error when trying to initialize a rehire 'Can't save Expected HR Ref since it is already in use by new hire <NAME>.' 108805
Images attached to custom onboarding tasks were not displaying for new hires. 108894
If a new hire selected the exempt check box on Form W-4 and signed it without filling in any other fields, the downloaded version of the W-4 showed a zero (0) in all fields that should have been left blank. 109181
If a new hire entered zero exemptions on Form W-4, when that new hire record was initialized to Vista, the HR Resources record showed a zero (0) for Regular Exempt's and Add'l Exempt's for that employee instead of those fields being blank. 108977
Corrected typos in the Public Burden Statement section of the online Voluntary Self-Identification form. 108850

Time Off

Issues Fixed Issue #
Users could not submit time off requests for negative hours if the following portal settings were disabled:
  • Hide "Projected Days Available" column in Leave Code balance grid
  • Restrict Time-Off Requests to no more than Projected Accrued or Current Available Balance
Note: Resolved in an update after release 22.8+.
The Time Off page did not default to the logged-in user if that user was assigned as a Time Off Admin for multiple companies and had logged in to the company with the higher number. 109066
Note: Resolved in an update after release 22.8+.
A blank page resulted when an authorized user selected to view an employee's time off request details from the Time Off Dashboard. 109061
Leave requests did not flow to Vista as expected due to a timeout error. 108879
Time Off dates were not reset after an employee changed the leave code. 109206
Requesting time off for multiple days in a row resulted in multiple notifications and separate time off requests. 109177


Issues Fixed Issue #
In the portal setting Begin date offset - how many days relative to the begin date of the pay period should the portal entry batch be created, if users entered a decimal value, it would not save. This portal setting now only accepts whole number values. 108935
With the portal setting Allow Employees to Unsubmit Their Own Timecard enabled, employees could unsubmit a timecard even after manger approval of the timecard. 108981
On the Timecard Dashboard, Export Submitted Timecards displayed duplicate hours in the generated report. 109030
On the Timecard Dashboard, selecting Batch Action > Create Line From Clock-Ins does not populate the EMCo field from the Equipment Company set in the Employee record. 108772
Timecard Admins could not view or download processed or submitted timecards or timecard reports for terminated employees from the Timecard Dashboard. 109176
On the Timecard Time Worked grid, the hours subtotal did not match the hours on the Timecard lines generated from the Timeclock. 108904
Break hours were not deducted from timecard lines that were automatically generated when an employee clocked out. 108666
In Timecard > Job, the Job drop-down field is blank after a Timecard Manager unsubmits a timecard. 109006
For service type lines, standard timecards were not setting the Certified Payroll flag in PR Timecard Entry for employees who had Include on Certified Reports checked in Vista. 108662
Improved performance and loading speed of standard timecards and timecard reports. 109236
Resolved the issue concerning amount-based SM grid timecard lines with equipment. 108650
Improved behavior for batch timecard move on lines with equipment attached to them. 109201


Issues Fixed Issue #
When a course was created, the Date Created field was not populating on the Manage Courses page.
Note: The Date Created column has been removed from the Manage Courses page. This was a legacy column that was not being populated.
Users could not create new training classes if their browser's language setting had been set to English (Australia). The Error Log showed the following message: The string was not recognized as a valid DateTime. There is an unknown word starting at index 0. 108953