View Emails and SMS Messages Sent from the Portal

System Admins and Security Admins can use the Mail Log to view all emails and SMS messages sent from your portal, to send all pending emails, or to send a test email.

  1. Select Admin > Mail Log.
  2. Use the Date Added From and Date Added To fields to select a date range for your search.
  3. In Process Source, select a module or feature and the type of email that was sent.
    Note: The Process Sources that display are based on the selected date range.
  4. Choose a message status: All, Failure, Pending, or Sent.
    The grid refreshes based on your selections.
  5. Use the Search box to search for a message based on a word or phrase that you enter. After you enter terms, click the Search button.
  6. To send all emails that are currently pending, select the Action button, and then select Run Now.
  7. To send a test email to an address that you specify, select Action, Send Test Email.