Issues Fixed in Vista Field Service 2021 R5
The following issues were fixed in the Vista Field Service R5 release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
| Issues Fixed | Issue # |
|---|---|
| Bulk module assignment on User Access page was disregarding Employee Group filters. | 103181 |
| Export License Report was showing Progress Billing licenses as being assigned to unlicensed users. | 103545 |
| Financial Controls licenses were activated for inactive employees assigned to an HQ Reviewer Group with an open invoice. | 103768 |
| An "invalid column name 'JCFTKeyID'" error displayed when updating to the 2021 R4 portal version or when running Refresh Synonyms in 2021 R4. | 103539 |
Clock In / Clock Out
| Issues Fixed | Issue # |
|---|---|
| Clock-in status when clock time was entered manually. |
Note: Resolved in an update after release 21.4+.
|
| Clock issues when technicians clocked in and out in the same minute. |
Note: Resolved in an update after release 21.4+.
|
Work Order Dashboard / Work Orders
| Issues Fixed | Issue # |
|---|---|
| UD fields in Field Service did not match UD fields set up on the SM Work Order form in Vista. | 103247 |
| Closed work orders were not showing on the Work Order Details page. | 103966 |
| Date range filters included trips outside of the specified date range. | 103974 |
Scopes
| Issues Fixed | Issue # |
|---|---|
| Saving equipment on a scope. | 103968 Note: Resolved in
an update after release 21.4+. |
| Scope Notes section of the Trip Completion screen showing the work order description instead of trip notes. | 103967 |
Close Trips
| Issues Fixed | Issue # |
|---|---|
| Closing trips without specifying an email recipient. |
Note: Resolved in an update after release 21.4+.
|
| Uploading videos as attachments when closing a trip | 103973 |
