Issues Fixed in Vista Field Service 2021 R6

The following issues were fixed in the Vista Field Service R6 release.

To view customer suggestions and enhancements for this release, see the What's New page.

General

Issues Fixed Issue #
Users were logged back in to the portal after selecting the logout link when Login Mode 4 = SSO was enabled. Setting location: Admin > Portal Settings > Security / Login > Windows Authentication Login.
Note: To redirect users to a specific website after logging out of your portal, enter the URL for that website in the new advanced portal setting URL to redirect to when logging out of the portal. Setting location: Admin > Portal Settings > Show Advanced Settings > Security / Login > Advanced Configuration.
104051

Clock In / Clock Out

Issues Fixed Issue #
Lookups that used the Type field as a parameter were not working. 104011

Close Trips

Issues Fixed Issue #
Users were not able to complete a trip when multiple photos were attached to a work order. 103986
The portal setting Trip Completion Settings did not allow ampersands (&) in rich-text format. Setting location: Admin > Portal Settings > Field Service > Trip Close-Out.

Scopes

Issues Fixed Issue #
SM equipment was not showing on labor when the portal setting Show Equipment Entry on Labor Work Completed Entry was selected. Setting location: Admin > Portal Settings > Field Service > Work Complete. 104222
Note: Resolved in an update after release 21.5+.
SM Equipment charged to job sites was not saving the equipment cost type on the employee's timecard. 104225

Work Order Dashboard / Work Orders

Issues Fixed Issue #
Selecting a blank space in a header, such as for a work order or scope, triggered no action.
Note: Resolved in an update after release 21.5+.
SM pay types were not showing on new work orders.
Note: Resolved in an update after release 21.5+.
The text NaN was displaying for Billable Hrs. after a user navigated from a trip card to a scope and back again. 104221
The Work Order Dashboard was not loading unless the page was refreshed. 104226