Issues Fixed in Vista Field Service 2022 R10
The following issues were fixed in the Vista Field Service R10 release.
To view customer suggestions and enhancements for this release, see the What's New page.
General
Issues Fixed | Issue # |
---|---|
Resolved issue for users who received the following error message when attempting to approve or deny time off, review changes in Personal Info, or view the Benefits Dashboard: Error during serialization or deserialization using the JSON JavaScriptSerializer. The length of the string exceeds the value set on the maxJsonLength property. | 108927 Note: Resolved in an update after release 22.8+. |
When running a search
in the Mail Log, if the user entered a date range that included
over 1,000 emails in the results, the Date
Added column did not sort results by the most
recent date. Note: Mail Log search results
include a maximum of 1,000 of the most recent emails and
messages based on the specified date range. |
108676 |
When logging in through single sign-on, users with expired passwords were receiving the password expiration notification. | 109147 |
Users who completed the steps to reset their password via Submit on the login page received no indication that their changes went through. Selecting Submit again locked them out. | , entered their new information, and selected109235 |
Resolved login timeout issues for some users at the end of a pay period after an update to version 22.8. | 109350 |
Device-Related Issues
Issues Fixed | Issue # |
---|---|
Some Field Service users accessing the web portal on an iPad device experienced slow-loading or infinite spinner pages. | 108036 |
Offline Capability
Issues Fixed | Issue #Field |
---|---|
The prompt to sync offline items was no longer showing for users if the portal setting Enable Clock-in was selected. | 108892 Note: Resolved in an update after release 22.8+. |
Close a Trip
Issues Fixed | Issue # |
---|---|
For some customers, the trip closeout process was not consistently generating an email or attachments. | 109062 Note: Resolved in an update after release 22.8+. |
Service Manager Dashboard
Issues Fixed | Issue # |
---|---|
Selecting a work order from the Service Manager Dashboard resulted in an infinite spinner. | 109380 |
Timecards
Issues Fixed | Issue # |
---|---|
For service type lines, standard timecards were not setting the Certified Payroll flag in PR Timecard Entry for employees who had Include on Certified Reports checked in Vista. | 108662 |
Improved performance and loading speed of standard timecards and timecard reports. | 109236 |
Work Order Dashboard / Work Orders
Issues Fixed | Issue # |
---|---|
On an intermittent basis, purchase orders created in Field Service showed only header information (no PO lines), and the work order number was missing from the header. | 109074 |
If a user entered invalid information on a purchase order, Field Service generated an error and did not create the PO. However, the purchase order was created in Vista SM Work Orders (Purchase Orders tab) with a status of Reserved. | 108914 |
On new Work Order forms, users could not sign in the Signature box unless they closed and then re-opened the form. | 109106 |
The Work Order History and Site Details buttons were unavailable for some customers. | 109209 |
Users creating a PO in Field Service received the following error message: The data reader is incompatible with the specified 'HRInformationModel.SMPOInsert_Result'. A member of the type, 'POHDKeyID', does not have a corresponding column in the data reader with the same name. | 109197 |