Issues Fixed in Vista Field Service 2022 R6

The following issues were fixed in the Vista Field Service R6 release.

To view customer suggestions and enhancements for this release, see the ​What's New​ page.


Issues FixedIssue #
Users were unable to clock in or out in field web kiosk mode. 108256
Note: Resolved in an update after release 22.5+.
For legacy customers who had enabled the Cornerstone LMS link, resolved errors associated with accessing the Knowledgebase option from the Employee Tools menu. 108051
Following a forced password change based on the portal setting Maximum number of days between password resets, the password expiration countdown was not resetting, causing users to have to reset their passwords again (password expiration is set in Number of days before password expiration to show warning on home page).

Both settings located under: Admin > Portal Settings > Security / Login > General Configuration.
Resolved issues with secure LDAP Windows Authentication generating errors when users attempted to log in. As part of this fix, the portal setting Enable Secure LDAP has been modified. Instead of a check box, this setting now requires a numerical entry that equates to a security level:
  • 0 = No Security (if you had not enabled this setting previously, the revised setting defaults to 0)

  • 1 = Secure (if you had enabled this setting previously, the revised setting defaults to 1)

  • 2 = Secure/SSL (must be set)

To enable a secure SSL connection, you must enter 2 in this setting.

Setting location: Admin > Portal Settings > Show Advanced Settings > Security / Login > Windows Authentication.

Work Order Dashboard / Work Orders

Issues FixedIssue #
Improved handling on Inventory line items when ECM is set to C and Standard UM is set to E on HQ materials