Issues Fixed in Vista Field Service 2022 R7

The following issues were fixed in the Vista Field Service R7 release.

To view customer suggestions and enhancements for this release, see the ​What's New​ page.


Issues FixedIssue #
Improved error messaging during Refresh Synonyms process.108323
Note: Resolved in an update after release 22.6+.
The < and > symbols were allowed in passwords but were not accepted as special characters.108296
Images taken in portrait mode on a mobile device and attached to Expenses, Support Requests, or during Update Info were changed to landscape mode when the attachment was downloaded.

Offline Capability

Issues FixedIssue #
The Field Service web application and progressive web application failed to load in offline mode. 108478

Work Order Dashboard / Work Orders

Issues FixedIssue #
Inventory lines were not posting automatically when the portal setting Auto-post Work Completed batches from lines created in Field Service was enabled.

Setting location: Admin > Portal Settings > Field Service > General Configuration.
Users were unable to add work completed lines for serviceable items that were set up with a numeric-only name in Vista (for example, 02). 108521
The ChoiceLongName included in a Lookup override was not showing in Field Service drop-downs.