Retrieve Transaction Response Files from Comdata

You can view response files for completed transactions from Comdata, and then retrieve the files to automatically update AP Payment History.

You must have entered information you received from Comdata into the VA Site Settings form.

See Setting up credit services with Comdata for more information.

To receive response files from Comdata:
  1. Open the AP FTP form.
    The Url, Port, User ID, and Password fields default the values defined in the VA Site Settings form (which were provided to you by Comdata). Accept the default values.
  2. If the Connection Status field says "No connection", click Connect to connect Vista to Comdata's FTP server.
  3. Click Refresh to display the latest response files from Comdata's system in the Remote Folder pane.
  4. From the Remote Folder pane, select the response file and click Transfer.
    The selected response file automatically updates the record in AP Payment History.
If multiple response files exist, you must select and retrieve each response file separately.