Remove All Maintenance Tasks for a Serviceable Item from an Active Agreement

You can remove all maintenance tasks associated with a serviceable item from an active agreement at one time.

  1. From the main menu, select Service Management > Programs > SM Agreements.
  2. In the Agreement field, enter the active agreement to work with or press F4 to select from a list of agreements.
  3. Click Tasking. The SM Agreement Maintenance form displays.
  4. Click Select Serviceable Items. The SM Maintenance Item Selection form displays.
  5. Clear the Include check box for the applicable serviceable item.
  6. Click Apply.
The system removes the serviceable item, along with all associated maintenance tasks and their related requirements, from the agreement. However, it does not remove the related agreement service from the agreement.