Take a Work Order Scope Off Hold
You can easily remove the hold on a work order scope using the Dispatch Board.
- Open SM Dispatch Board and select the Dispatch Board to work with.
- Open the On Hold query (left pane).
Right-click on the desired work order and select Remove
Hold from the context menu.
For work orders with a single scope, the system displays a message indicating the hold was removed. No further action is required.
If multiple scopes exist for the work order, the SM Scopes on Hold Grid Only form displays.
- In SM Scopes on Hold Grid, clear the On Hold box in the grid for each scope that is being taken off hold.
- Click Save.