Use the Dispatch Board Search Feature
You can use Search field on the SM Dispatch Board to filter information technician, customer, site, customer PO, call type, trip status, work order, agreement, center, or division.
As you enter data in the Search bar, the results may contain multiple items with the same characters. To distinguish between different item types (customer, service site, work order, etc.), the results include icons that identify the item type so that you know what you are selecting. These icons are as follows:
Dispatch Board Search Icons
|Service Center / Division|
- Open SM Dispatch Board and select the Dispatch Board to work with.
- Select the specific dispatch board from the dispatch board pull-down menu (or select All for all dispatch boards).
- Enter search words and/or numbers into the Search field.
- Select results on which to search (more than one result may be selected to search on).
Results activity appears on the dispatch board
Enter additional search criteria in the Search field and click Search to view
Additionally, you can:
Click the red "x" next to any result in the Search field to remove activity from displaying.
Click Clear Filter to entirely remove results from the Search field
You can also use the following keyboard shortcuts for easy searching:
Ctrl+F – to go to the search bar
Ctrl+C – to clear the search bar
Enter – to search