Use the Query Work Order Search
You can use the Search field above the query pane in SM Dispatch Board for additional filtering of the work orders displayed in the dispatch board queries.
- Open SM Dispatch Board and select the Dispatch Board to work with.
- Place focus in the Search Work Orders text box (left pane, just above the Overdue query).
Enter the work order, service site, or customer number/code. The system
automatically filters work orders as you type, locating any work order, service
site, and/or customer number that matches the data you supply. The more
characters you enter, the more refined the search.
Note: The search function only allows spaces when entering alpha numeric characters (e.g. "east side", "home office", etc.). It does not allow the use of comparison operators (<, >, <>, =, etc.) or wildcards (% or *).
As you enter characters in the Search bar, the system searches work order, service site, and customer IDs; it does not search the work order, service site, or customer descriptions.
- Each query will show how many records were found matching the search criteria in parenthesis next to the query name. Click on the appropriate query to locate the work order you want.