About Entering an SM Purchase Order
You can enter SM-related purchase orders using SM Purchase Order Entry or PO Purchase Order Entry.
Unlike the other work completed lines on a work order, work completed purchase lines are created by entering an SM-related purchase order in SM Purchase Order Entry or PO Purchase Order Entry. When you post the purchase order batch, the system automatically creates a work completed purchase line in the Work Completed grid in SM Work Orders.
Note: The system will only post a purchase order batch if you assigned a vendor to the purchase order. If you did not assign a vendor, the batch remains open. You must assign a vendor to the purchase order before you can post the batch and generate the work completed purchase line.
For a quick video about creating purchase orders in Service Management, click here.
For information about entering an SM purchase order, click on the appropriate link below.
