About Setting up Standard Item Overrides
You can set up override rates for the standard items used to define common charges on a work order that are not specific to labor, equipment, or materials.
You can set up standard items for charges not specific to labor, equipment, or materials on a work order, such as fuel surcharges, trip charges, and waste disposal. If the billable rate for these charges differs based on the rate template, effective date, customer, service site, or work order quote, you can use the SM Standard Item Overrides form to set up override billing rates.
Click on the following links for instructions on setting up standard item overrides.