SM Call Types Form
Use the SM Call Types form to set up and maintain the call types used when capturing calls in the SM Call Handler form.
AHService (After Hours Service)
COMMain (Commercial Maintenance)
RESMain (Residential Maintenance)
HVACRepair (HVAC Repairs)
AHPlumb (After Hours Plumbing)
WARR (Warranty Work)
Once set up here, you can assign call types to service centers (in SM Service Centers), divisions (in SM Divisions), and/or work orders (in SM Work Orders).