Use the SM Standard Items form to set up standard items (work charges) that are not specific to equipment, labor, or materials/parts.

Since standard items are not specific to labor, equipment, or parts (which use technician pay rates, equipment rates, or part unit costs, respectively to derive cost rates), you must define cost and billable rates for each item. Optionally, you can define a Billable Markup Rate; however, if defined, the Billable Rate is cleared and the system applies the markup rate to the billable cost to determine the billable rate.it replaces the Billable Rate when entering work completed lines. These rates will then default as the Cost Rate and Billable Rate when entering work completed miscellaneous lines that reference the standard items.

Once you set up the standard items you will be using, you can apply them to work orders when entering work completed miscellaneous lines (in SM Work Orders, Work Completed tab). However, you also have the option to set up standard items as standard charges at the customer and/or customer site level. Standard items set up as standard charges are added automatically to each work order created for a customer/service site. For more information, see SM Standard Charges Form.

Click the following link for information about setting up standard items

Set up Standard Items