About Posted Detail: Work Completed

When you process work completed lines for a work order, the system displays the related accounting entries on the Posted Detail tab in SM Work Orders.

For each work completed line that you post, the Posted Detail grid shows two transaction detail entries: the debit (cost) entry and the credit (revenue) entry.

Work completed lines that are not posted—either because the batch process was interrupted or because batch posting is handled at a later time—do not display in the grid regardless of whether you saved the work completed line. The grid only shows the accounting details once the appropriate batch process is completed. This allows you to see which work completed lines were posted and updated to GL and which were not.

Note: In order to show cost and revenue entries on the Posted Detail grid, you must set the GL Interface level for the related module to Summary or Detail. For more information, see Updates to GL.

Cost / Revenue Entries for Customer Work Orders

For Cost entries, the system handles updates to the Posted Detail grid depending on the work completed line type.

  • Work Completed Equipment - The update occurs once you post the batch (automatically or manually). For work completed lines generated from service timecards with equipment usage in PR Timecard Entry, the cost entries are updated to the Posted Detail tab once you run PR Ledger Update.

  • Work Completed Labor - Updates occur once you proess payroll and run PR Ledger Update. If override accounts exist for burden by liability type in SM Departments, the system creates a separate cost line with the appropriate GL account for each applicable liability type. Liability types with no override GL ccount defined are posted to the standard Cost Burden or Cost WIP Burden (if tracking WIP for the associated call type)
  • Work Completed Miscellaneous - Update occurs once you post the batch (automatically or manually).
  • Inventory Lines - Update occurs once you save the work completed line and move off the Work Completed tab.
  • Purchase Lines - The cost (debit) entry occurs once you receive the purchase order item in PO Receipts Entry. When you invoice the PO in AP Transaction Entry, the system backs out the original cost entry and adds a new one based on the invoice amount. This results in a total of three cost entries for the purchase line.

    If you receive the purchase order using AP Transaction Entry, the system generates a single cost entry.

For Revenue entries, the system updates the Posted Detail grid for all line types once you bill the work completed line in SM Invoice Review or SM Agreement Invoice Review, and process the batch (send to AR).

Cost / Revenue Entries for Job Work Orders

For job work orders, the system handles updates to the Posted Detail grid a little differently. When you post a work completed line, the system generates both a cost and a revenue entry. Since job work orders are not billed in SM, this is the only revenue entry created for the work completed line; no additional revenue entries are added when you bill the work order in Job Billing or Accounts Receivable.

For purchase lines on a job work order, updates to the Posted Detail tab depend on whether you receive the PO in the PO Receipts Entry form or in the AP Transaction Entry form.
  • If you receive the PO in PO Receipts Entry, the cost entry is created once you receive the PO and post the receipts batch. When you invoice the purchase order in AP Transaction Entry, the system backs out the original cost entry and adds a new one (resulting in three cost entries total). In addition, the system adds a revenue entry to the Posted Detail grid.
  • If you receive the PO in AP Transaction Entry, the system generates one cost entry and one revenue entry once you post the invoice batch. No other cost or revenue entries are created