GL Updates: Flat Price Work Orders

When you bill a flat price work order scope, the system updates the General Ledger based on the department and other setup factors.

The system determines the GL account to update based on:

  • the department assigned to the service center or division (if you assigned a division to the work order scope and the division is assigned an alternate department);

  • the call type assigned to the work order scope and;

  • the split revenue entries defined for the scope in SM Flat Price Revenue.

During the invoicing process, the system generates a GL entry for each split revenue entry associated with the work order scope.

Note: Update to GL will only occur if the GL Invoice Interface in AR Company Parameters (Invoices tab) is set to Summary or Transaction. If set to No Update, no update to GL will occur, nor will any revenue entries be added to the Posted Detail tab in SM Work Orders; however, the system will still create the batch reports with the same information that would be included if you were updating GL.

The following explains how the system determines the GL account to update for each split revenue entry.

Split Revenue with Cost Type Category and Cost Type

  1. The system first looks in the Overrides table (in SM Departments) to see if an override exists for the cost type category/cost type/call type specified for the split revenue entry. If one exists, it will use the override Revenue WIP Account (if the call type is tracking WIP) or the Revenue Account (if not tracking WIP).
  2. If a match is not found for the cost type category/cost type/call type, it will then look for an override matching the cost type category/cost type. If one exists, it will use the override Revenue WIP or Revenue account (as indicated above).
  3. If a match is not found for the cost type category/cost type, it will then look for an override matching the cost type category/call type. If one exists, it will use the override Revenue WIP or Revenue account (as indicated above).
  4. If a match is not found for the cost type category/call type, it will then use the standard Revenue WIP or Revenue account defined for the cost type category in SM Departments (Info tab).

Split Revenue with Cost Type Category, No Cost Type

  1. The system first looks in the Overrides table (in SM Departments) to see if an override exists for the cost type category and call type specified for the split revenue entry. If one exists, it will use the override Revenue WIP Account (if the call type is tracking WIP) or the Revenue Account (if not tracking WIP).
  2. If a match is not found for the cost type category and call type, it will then use the standard Revenue WIP or Revenue account defined for the cost type category in SM Departments (Info tab).

If you enter work completed lines for a flat price work order scope, the system will update GL using the standard process for work completed lines. For more information, see GL Updates: Work Completed.