General Performance Problems - Clearing Cache and Temporary Files

Many sudden performance problems can be caused by bad links within a browser cache or stored from a cookie.

All browsers cache content for faster load times. But since VFP is a dynamically updated site, links and data referencing objects that have changed or no longer exist can cause issues. Common symptoms of this include the inability to access VFP from a specific browser or sudden unexpected errors in locations that normally function without issue.

The following topics contain instructions for clearing your cache, cookies, and temporary internet files. This is an easy potential fix when you experience any performance issues and is often the first troubleshooting step from the Support team.