New hires are allowed up to five failed attempts to log in to
your Onboarding site.
After a fifth failed attempt (such as repeated use of
the wrong access code), the system locks the new hire's account and sends an automated
email to the hiring manager for that profile. The hiring manager or another user with
permission to the new hire's record can unlock the account.
Note: The new hire is allowed five failed login attempts in total, regardless of whether
those attempts are made in a single session or across different
sessions.
From the home page, in the Onboarding section, select New Hire Dashboard.
Note: Alternatively, select in the upper left corner of the home page, and
select HR Management > New Hire Dashboard.
Select a new hire's name.
The New Hire Details page
opens.
In the Info & Status section,
select the Unlock
button.