What's New in 2021 R1

What's New lists the enhancements and changes made in the 21.01 release. This release is available as 1/13/2021. Android users can download the mobile app the same day as its release. For iOS users, apps take 24 to 48 hours following the release date to become available in the App Store.

General Information

  • How to Update Modules

    • Customers hosted in a Viewpoint cloud solution receive the latest update automatically. For customers who update modules manually, see Update the Portal for help.

Vista Field Service Highlights

The following customer suggestions were added in this release.

  • Set the number of historical work orders to display on the Site Details page using Maximum number of historical work orders to show in site and service item history available under Admin > Portal Settings > Field Service > General Configuration.

  • Choose whether to show prices during trip closeout with the setting Allow prices on trip complete screen available under Admin > Portal Settings > Field Service > Trip Close-Out. Prices are shown for work completed, scope, and trip totals.

  • Automatically add the name of the person signing off on a completed trip to the list of contacts associated with the customer in HQ Contacts in Vista by enabling Auto add signer contacts to database available underAdmin > Portal Settings > Field Service > Trip Close-Out.

Issues Fixed

For a list of defect corrections made in this release, see the Issues Fixed pages.