System FAQs

What web browsers does Spectrum support?

  • Google Chrome®
  • Mozilla Firefox®
  • Apple Safari®
  • Microsoft Edge®

Must I run Spectrum over the Internet? Does Spectrum have to be hosted outside of my company?

No. While you access Spectrum in a browser, it does not require that you run it over the Internet. As in previous versions, it can be loaded on your server and accessed within your company's internal network.

How are backups managed?

If your instance of Spectrum is hosted, your hosting service will take care of this for you.

What is the minimum screen resolution?

Minimum resolution: 1027 x 768 with the Navigation Bar closed and browser maximized (this is the display size for the iPad®).

Recommended resolution: 1280 x 1024 or larger.

Does Spectrum run on a tablet, such as an iPad?

The Spectrum application runs in a web browser, so as long as the tablet uses one of the supported browsers (Firefox, Safari, and Chrome), the application will run on it.

There may be tablet-specific issues however. These include:

  • Screen resolution: The minimum screen resolution is 1027 x 768 (with the right pane closed and browser maximized).
  • Touch-based systems have their own idiosyncrasies with respect to how they respond to touch screen commands. For example, the user may have to enlarge the screen to be able to select a specific row of data.

Does Viewpoint offer hosting services for Spectrum?

Yes. Contact your Sales Representative for details.

How do remote users access Spectrum?

See Setting up Spectrum for Remote Users for instructions on how to connect via a corporate VPN or direct access via the internet.

What does the phrase "zero footprint" mean?

This describes an application that does not require any software to be installed.

Spectrum is a "zero footprint" application, meaning there is no application to install on your computer.