Issues Fixed in Vista Field Service 2021 R2

The following issues were fixed in the Vista Field Service R2 release.

To view customer suggestions and enhancements for this release, see the What's New page.


Issues Fixed Issue #
Printing manually attached W-2s for employees who had opted out of W-2 Paperless Delivery Consent. 101176
For companies using direct login URLs, resolved issue submitting support requests. 100756
UD fields were missing for first-time installations of the portal and Vista 2020 R2. 101349

Vista Field Service

Issues Fixed Issue #
Complete Trip button was not displaying if a default Inventory Company (IN Co) and Location (IN Location) were not listed in Vista for active SM Technicians. 101037
Attachments were not loading when portal setting Save all Field Service attachments to the work Order header (instead of the scope) was enabled (Admin > Portal Settings > Field Service > General Configuration). 101141