Install the Viewpoint Add-in for Microsoft Outlook
You can install the Viewpoint add-in for Microsoft Outlook to enable sending emails directly from Outlook to Vista.
If you choose to install the add-in, you will be able to index emails to Vista records, from within Outlook.
In the case of Citrix/Terminal Servers, the user permissions must be elevated for the period of time it takes to install the Add-in. Once complete, you can lower the permissions to normal. If needed, contact your system administrator.
If you do not install the add-in, you cannot send emails directly from Outlook to Vista. You can, however, drag and drop emails to Vista data records as attachments.
If you want to disable the installed Viewpoint Add-in, you can do so in Microsoft Outlook ( ).