User Access Fields
The following table provides descriptions for the fields shown on the User Access page.
|Licensed user counts / Contracted users by module||Shows the total number of licensed users compared to the total
contracted users by module. If you have more licensed users than
contracted users, the number of licensed users shows in red. See About Module Bundles and Licensing for
details on how user licenses are counted.|
Important: If the licensed user count shows in red, you currently have more licensed users than contracted users and may be billed for an overage (you will also see a flag on the Admin > User Access menu). To prevent overage charges, ensure that the number of licensed users does not exceed the number of contracted users. Billing overages are based on the highest number of excess Licensed Users for a month.
Note: A warning displays if your license data is not showing. This indicates an issue with the link between your Customer ID and Viewpoint's records. If you receive this error for a live or test portal, enter a case in the Viewpoint Customer Portal, and include your Customer ID as shown on the Portal Settings page.
|Filter Type||Allows you to filter the page by PR Groups or Employee Groups. Other
dropdown fields in the header change based on the Filter Type that you
|Module Bundle||Displays a list of available modules by bundle. Following is an
overview of each bundle. For more details on these bundles and how user
licenses are counted, see About Module Bundles and Licensing.|
|Filter||Allows you to view and edit user access based on Employee Status
(All / Active / Inactive) or filter by locked-out employees.|
|More button||Allows you to perform the following actions for multiple users
at a time:|
|Gear icon||Allows you to perform the following actions
for individual users:|
|Refresh Users||Use to refresh the list of users shown in the grid based on selected filters.|