Resolve and Close a Discussion

You can close a discussion when the conversation is complete and no more discussion is expected to be done. This changes the status of the discussion to Closed Resolved.

Watch the video or use the steps below to learn how to close a discussion.

  1. From the Items page of the discussion container that contains the discussion, right-click on the mouse icon next to the discussion, and select Close.
  2. In Body Text, enter the reason that you are closing the discussion.
  3. Select Resolved.
  4. Click OK.