About Service Item QR Codes

Create and assign QR codes to service items so that technicians can quickly access service item details and work history.

QR code format requirements

When you generate QR codes for service items, use the following URL format: https://[CustomerURL]/SM/Index#/ServiceDetails=[QRCodeID]

  • Customer URL: The domain name for your company's Vista Web portal. For example, abccompany.com

  • QRCodeID: The QR code ID to assign to the service item in Field Service. For example, 00001.

Learn more about service item QR codes