Create QR Codes for Service Items
Create QR codes for service items so that technicians can quickly access service item details and work order history in the field.
-
Generate QR codes for service items using the
following format:
https://[CustomerURL]/SM/Index#/ServiceDetails=[QRCodeID]-
Customer URL: The domain name for your company's Vista Web portal. For example, abccompany.com
- QRCodeID: The QR code ID to assign to the service item in Field Service. For example, 00001.
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- Print a sheet of QR code labels for the technician to take to the service site.
-
Technicians attach labels to service items at the
site, and record QR code IDs on the Service Item Detail
page in Field
Service. See
Assign QR Codes to Service Items for
details.
Note: You can also record QR code IDs for service item in Vista (SM Service Sites > Serviceable Items tab) if needed.
